Delivery Terms
ABOUT HOLIDAY ORDERS:
Due to the Eid al-Adha holiday, the last domestic and international cargo shipments will be made until Tuesday, June 20, 15.30. Orders placed after 15.30 on Tuesday, June 20th will be processed on Monday, July 3rd.
Courier shipments will continue at the same time during the day of Arafah and during the holiday.
FIRST COURIER EXITS ARE AT 11.00, LAST COURIER EXITS ARE AT 19.00. COURIER ORDERS MADE AFTER 19.00 ARE SHIPPED THE FOLLOWING DAY.
Our Minimum Basket Amount: 400 TL
Courier Delivery
The average delivery time of orders is 1-3 hours for near regions and 3-7 hours for far regions. Courier delivery times; It may vary depending on the destination region, weather opposition and density, and there may be delays.
The specified delivery time intervals cover the delivery hours between 11:00 and 19:00 during the day, not as of the order date. Orders placed after 19.00 will be sent the next day with the first courier shipment.
First courier departures are provided at 11:00 and all orders placed until 19:00 are delivered to the courier on the same day.
We do not have hourly deliveries.
Delivery is made by courier every day of the week.
First courier departures on Sundays; According to the order density, it is made between 12:00-14:00 in the afternoon.
Courier delivery is not available to the following regions:
Beykoz'un tüm köyleri, Anadolu Kavağı, Riva, Şile, Çekmeköy'ün Ömerli Mahallesi, Esenyurt'un Akçaburgaz mahallesi, Eyüp Sultan Odayeri, Kilyos, Demirciköy, Kısırkaya, Uskumruköy, Rumeli Feneri, Rumeli Kavağı, Garipçe, Anadolu Feneri, Anadolu Kavağı, Silivri, Kumburgaz, Çatalca, İstanbul Havalimanı, Bolluca, Arnavutköy, Adalar, Büyükçekmece.
Tuzla Akfırat, Aydınlı, Fatih, Mimar Sinan, Orhanlı, Tepeören.
Başakşehir Güvercintepe, Kayabaşı, Şahintepesi, Şamlar.
Beylikdüzü Dereağzı, Gürpınar.
Çekmeköy Hüseyinli, Koçulu, Nişantepe, Sırapınar.
Eyüpsultan Işıklar, İhsaniye.
Maltepe Büyükbakkalköy
Pendik Ballıca, Kaynaca, Kurna, Kurtköy, Yenişehir.
Sancaktepe Paşaköy,
Sarıyer Gümüşdere, Kazım Karabekir Paşa, Kocataş, Rumelifeneri.
Sultangazi Eski habipler, Habibler, Yayla.
Cargo Delivery
All orders placed before 15:30 are delivered to the cargo on the same day. After your order is delivered to the cargo, notification by SMS and e-mail is provided by the cargo company.
There is no shipping on Friday, Saturday and Sunday.
*We do not provide weekend departures in order not to deteriorate the quality of the products.
Products Not Shipped By Cargo: Pastry, Cold Baklava, Baklava Ice Cream, Pistachio Şöbiyet, Pistachio Bridal Pack, Plain Baklava, Mussel Baklava, Nuriye with Milk, Cream, Lemonade, Sherbet.
Our company is not responsible for the scattering of the products during the cargo deliveries.
International Cargo Delivery
All orders placed before 15:30 are delivered to the cargo on the same day. After your order is delivered to the cargo, you will be informed by SMS and e-mail.
There is no shipping on Friday, Saturday and Sunday.
*Taxes and duties regulated by the buyer's country authority for overseas orders belong to the buyer. Responding quickly to product value confirmation or content information emails requested by country customs via DHL will speed up the delivery time. We recommend that you review the food shopping limits set by the customs of the country you are in.
Products Not Shipped By Cargo: Pastry, Cold Baklava, Baklava Ice Cream, Pistachio Şöbiyet, Pistachio Bridal Pack, Plain Baklava, Mussel Baklava, Nuriye with Milk, Cream, Lemonade, Sherbet.
(2.5 kg tray products are prepared in 1 kg boxes as 3 kg due to the risk of scattering in the cargo.)
*Our company is not responsible for problems in customs.
*Our company is not responsible for the scattering of the products during the cargo deliveries.
*Invoices for internet orders are sent to the specified e-mail address within 7 working days.
For detailed information, you can contact us at 0 850 308 45 45 and at the address [email protected].